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Successes of the Romney and Republican Digital Efforts in 2012

Over the next couple of months I will share my perspective on the successes of the Romney and Republican digital efforts in 2012 and the lessons we learnt along the way. However, in order to have that conversation I think it is important to share some thoughts and key top lines of the campaign so people have context for the period of the campaign post May 1 to November 6th.

Elections are zero-sum games, but digital is not. There can be a tendency for people to determine that when you lose, there were no successes and that all the ideas were bad. It is imperative that we as a party understand that we have an opportunity to continue to grow if we fully capitalize on the achievements and time invested over the last two years.

In the past week the Republican National Committee (RNC) began incorporating the information collected as part of its Joint Fundraising Committee with Romney for President (RFP) into its direct marketing efforts.  The campaign provided to the RNC more than 1,000,000+ online donor contacts with email addresses and over 2,200,000 active new emails. The donor file alone represents a digital community that contributed over $100 million in 2012.

This community, built in just over 5 months, represents a 1,000% increase in the donor base that the RNC digital effort produced for all of the 2010 cycle.  Had RFP had the ability to incorporate this asset on the day of the Supreme Court Ruling on the Healthcare Mandate the Romney campaign would have been able to raise at least $15 million more on that day alone.  Imagine the impact that $15 million in primary dollars in late June could have had on the campaign’s ability to respond to the Obama campaign – not to mention the tens of millions more that we would have been able to raise over the subsequent months. This is just one example of how assets generated over the past two years could be harnessed to build infrastructure to last beyond single cycles.

Online Fundraising:

  • Due to the planning and execution of the RNC, especially its email marketing and digital team, RFP was able to immediately combine the two digital efforts and process, from non max out donors, over $182M between May 1 – November online with 96% of donations being $250 or less
  • Together with the RNC we raised over $65 million online in October – the most successful online fundraising month in the history of Republican politics and $100 million in the last 60 days.

Staffing:

  • We came out of the primary with a staff of 14 and were immediately given the resources to grow to over 140 including non political staff from technology companies across America. We achieved this growth in less than 60 days.
  • Our core development team (Developers, Project Managers, Quality Assurance, Network Operations, etc) grew to 55+ and they oversaw over 2 dozen major development projects in 6 months – producing over 35,000+ hours of development
  • To make up for our limited time frame we worked with the best minds in Silicon Valley to catch up with the Democrats. Read the article: http://tcrn.ch/NQyTVx
  • RFP worked with over 50 of the top digital service providers ranging from Lotame to Piryx to Eventbrite to ThisMoment to Optimizely to Google to Keystone and beyond.

Social Media:

  • On the social media front we grew our Facebook community by over 10.4 million between May 1 – November (almost double the growth Obama experienced during this period) to reach a total of 12 million+ with an additional 5.1 million for Paul Ryan (more than Obama experienced in the comparable time and almost 10 times larger than Vice President’s Biden’s page today after 2 general elections).
  • On Twitter we created a community of over 1.7 million for Mitt Romney and 540,000 for Paul Ryan.
  • From January 1st, 2012 to November 6th, 2012, there were 3,417 posts by Mitt Romney on Facebook. These posts garnered 5,381,043 comments, 69,109,430 likes, and 3,999,954 shares for a total of 78,490,427 engagements.
  • Through the final 90+ days we had engagement rates on our Facebook page over 30 – 40% vs an Obama page that averaged 5 – 9 %.

Site Traffic, Store and RSVP Ticketing System 

  • We built out infrastructure that was able to handle over 38M site visitors in less than 6 months
  • We built a customized RSVP / ticketing solution with EventBrite that processed over 1 million RSVP’s between July and November and produced almost 500,000 organic unique emails to the RNC for the future.
  • We built a comprehensive online store which launched in June and sold over 900,000 items, as well as pop up stores at every major Romney event around the country that leveraged Square technology.  At the Convention we did over $700,000 of sales and ultimately sold an item to over 5% of all Convention attendees.

Online advertising:

  • On online advertising we delivered over 32 billion impressions over the course of the campaign and generated more than 55 million clicks on various ad units.
  • We had over 676 million views of our various online video advertising content which produced an engagement time of over 471 years.

Targeted Victory in the News: Zac Moffatt Speaks at Google-CNN Panel: “Exploring the 2012 Digital Election”

Zac Moffatt, our co-founder and digital director for the Romney campaign, spoke at a panel sponsored by Google Politics and CNN titled “Exploring the 2012 Digital Election”. At this panel, Moffatt shared details about the campaign’s digital strategy and commented on the evolution of digital technology in the political sphere.

One such technology to evolve in the 2012 election was geo-targeting, particularly on Facebook:

Moffatt said the Romney campaign was able to use geo-location on Facebook, where it could post relevant messages in respective areas. “We were doing 40 to 50 posts a day that most people didn’t see” because they were showing up in targeted areas, he said.

Though the Obama campaign entered 2012 with a built-in list size lead, Moffatt and the Romney digital team were able to gain likes rapidly:

The Republican nominee spent heavily on Facebook ads nationwide to boost his follower numbers… “The low-hanging fruit was still there,” in terms of list-building and follower acquisition, he said. Additionally, Romney’s Facebook following was highly engaged.

Looking forward to 2013 and beyond:

Moffatt said he thinks “the party’s in a much stronger place going forward.”

He referred in part to the “legacy item” of more than a million donor names the campaign handed over to the Republican National Committee this week that are brand new to the RNC.

With the ballots cast and counted, the 2012 election cycle has concluded. Yet, the digital political landscape is just beginning to evolve. With refined targeting tools, list-building and engagement techniques, and voter contacts on the horizon, the intersection of digital and politics is more exciting than ever.

Targeted Victory in the News: Sponsored Results and Search Advertisements

One way the Presidential campaigns are trying to persuade online voters is through sponsored results and search advertising. People who type specific political terms or candidates into a search engine or social media website will see online advertisements from the other candidate. In a new article from Newsday, our co-founder and digital director for the Romney campaign Zac Moffatt explains the importance of displaying online advertisements in search results:

We think of search a lot of times as intent…If you can participate in that conversation the likelihood that you’re relevant is much higher. It’s pretty specific.

The Romney campaign has focused on reaching voters through Facebook by buying sponsored results and marketing messages for voters on Facebook mobile. This digital strategy is designed to increase interest towards Mitt Romney and allow voters to learn more information on his Facebook page.

Candidates use sponsored results on Google and Facebook as a way to reach voters online.

Sponsored results and search advertising allow the Presidential candidates to keep their names in the minds of voters and provide undecided voters with an easy way to learn more about each of the candidates by entering words into a search engine.

Targeted Victory in the News: Targeting Voters by Zip Code on YouTube

Targeted Victory was mentioned in a new CNN article about how different independent groups, such as the U.S. Chamber of Commerce, are reaching out to voters using YouTube and ZIP codes. By gathering data about a person’s ZIP Code, candidates and independent groups can distribute advertising using Google and YouTube. This allows messages to be customized and modified to fit the interests of people living in different areas and provide them with more knowledge about a certain candidate.

Take a look at the new article and tell us what you think.

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