Persuasion is Not Measured by Clicks

Americans love post-election scuttlebutt, and there is no shortage of pundits eager to fill the demand. The marketing community in particular enjoys dissecting major elections, assessing what worked and what did not to see if there are implications for their brand.

One takeaway from the 2012 election that made the rounds recently is that the Obama for America outspent Romney for President on display advertising. While this is interesting, marketers could draw the wrong conclusions from this data.

President Obama won the election for many reasons, but display ads were not likely a major contributor. Display is a great medium, but it is typically direct-response oriented, where success is measured by clicks from viewers who are already motivated to act. While this has its place in promoting specific actions like voter turnout, petition gathering and fundraising, banner ads are far less effective at shifting a viewer’s perception on a issue, let alone persuading an undecided voter.

When it comes to persuading the undecided, there is good reason television advertising dominates. Few other mediums can capture the emotion and story-telling ability of live video. Some ads are so powerful that they become synonymous with the campaign itself, such as Lyndon Johnson’s “Daisy” ad in 1964, which warned of a nuclear winter, or Ronald Reagan’s iconic “Morning in America” in 1984. In the 2012 election, TV advertising represented nearly $1 billion of spending on behalf of the candidates, or about half of the total amount funds raised.

In-stream video advertising, the most analogous digital medium to television, also garnered high budgets during the election. Video — particularly programmatic buying of video where marketers retain control over every aspect of a buy — allows marketers to repurpose existing television ads, pinpoint specific districts, control where ads are running and optimize in real-time based on which ads perform best. Reporting in video is particularly robust, letting campaigns move beyond clicks to measure engagement. For instance, campaigns can tell how long an ad maintained user’s attention, which provides insights as to where the message worked or fell flat.

The results are a powerful electioneering medium that display cannot match. As Forrester stated in a recent report, video is similar to TV because it offers the ability “to go above and beyond ‘static’ display in communicating brand messages, making it a medium that marketers pay attention to.” According to our research, video easily beats display at getting viewers to remember an ad’s message, with lift in recall averaging 8.3% compared to between 1.8% and 2.4% for banner ads. This difference is poised to increase in the next few years, according to Forrester – half of the marketers they interviewed believe online video will get more effective over time, while 66% of marketers believe display will become less effective.

In the 2012 election, it was clear early on that the support of the undecided “swing” voting bloc (which overwhelmingly supported Obama in 2008) would require the most courting by candidates. With this in mind, Mitt Romney for President, along with Targeted Victory focused on persuading voters in swing states during the election, and video offered the best format to do that, representing about 70% of Mitt Romney’s spend on persuasion advertising. While the results were encouraging for future campaigns, ultimately they did not make the difference. But we are clear on one thing: it was not getting outspent in display that determined the election outcome.

It is revealing to look at some of the creative of actual display ads from the election. The majority from both campaigns were clearly designed to either help in fundraising (getting people into an email list) or increasing turnout among existing voters.

But existing voters are only a piece of the puzzle. If elections were about clicks, search ads would be the hottest thing in political marketing.

Michael Beach is Co-Founder of top political agency Targeted Victory

Keith Eadie is VP of Marketing at TubeMogul

 

This article originally appeared in Media Post. Click here to view the article online.  

Big Data and Microtargeted Political Ads in Election 2012: The Challenge Ahead

This white paper is excerpted from Interactive Advertising Bureau. Click here to view the full article.

Persuasion moves online

Another obvious top trend is more underappreciated. While much of the news media have focused on the greater use of social media and other Big Data-dependent means to target messages-whether emailed or cookie-targeted-another change that mattered and took off in Election 2012 was format: the advent of far more Web video for many political messages

In 2004 and 2008, targeted online messages were used to rally the faithful and raise money. But with Web video-essentially TV, only far more targetable-more elaborate and effective creative could be transmitted, and with it the power to persuade uncommitted and “weak leaner” voters to back one candidate or the other. “A banner ad is really no way to persuade a voter-not like a 30- or 60-second [Web] video,” Michael Beach, CEO of GOP targeting firm Targeted Victory, says.

And there’s another major factor leading to persuasive efforts online, according to Beach. It’s the favored-or only-media habitat of more and more voters.

“We told our clients, look, what’s changed between 2008 and 2012 is that persuasion is moving online,” Beach says. “If we look at what’s driving persuasion online, we see that there’s now this huge segment of people that can only be reached online.”

The discovery was confirmed for Beach in 2011, when Targeted Victory, working with other firms, conducted a traditional, 800-person national survey to see how the electorate was “consuming media.” The survey found that fully one-third of the people likely to vote in 2012 had not watched live TV other than sports for the previous week. They called this the “off-the-grid” universe

Under such circumstances, “if you increase your number of ads on TV, you’re just increasing the number of messages that people see again and again.” So anyone who wants to win elections must also go online, Beach says, because it’s clear that an increasing number of people get their news and entertainment online, and only online.

Engagement: New Metrics

Another aspect of persuasion and video moving online is that the audience is engaging more often and for longer periods. And with Web analytics tools, targeters can finally get what they’ve always wanted-feedback about how much and how deeply their messages are being engaged.

“Once you get really data-driven, you are getting ongoing feedback from your ads,” Beach says. “In this campaign, we were getting feedback  on how  long people watch the ad, what actions they then engage  in, whether they share it with friends-or watch  a second video!”

“We love this because you can measure everything,” Beach says, “We run a lot of ‘push-me’ expandable ads. You run your cursor over one, then you click on it-and it doesn’t take you to a site, it brings the site experience to where you are, and we can measure the whole experience.”

He notes that the feedback data makes A/B testing of messages simple-and fast. “We test a couple of versions. Maybe Ad A has an average view time of 16 seconds, but Ad B’s is 8 seconds,” he says. “Let’s say we find that the main message-the impact-comes at the 1 1th second. So we know the average viewer of Ad B didn’t even get our thesis-and we can change it. That’s measuring engagement.”

“Think about how much more valuable that is than just jamming an ad in front of someone,” Beach notes. “You don’t know any of this stuff with direct mail, or TV. And everyone right now is grappling with this question, because we’ve never had this kind of information.”

(Good) Content Needed: The Medium Isn’t the Message

A fair number of media stories and some microtargeting insiders present a picture of a customized ad or email for nearly every person-or, if not, that there are thousands of customizations of each message. In fact, while today’s online messages can be far more narrowcast than those on network TV, the majority of them are tweaked for fairly large groups. One reason for that is simple: Creating apt messages-words and images that will move voters in a desired direction-is very difficult and labor­ intensive.

“One misleading thing to come out of the general  press coverage of microtargeting is when reports make it seem like every person online is getting a personalized message in an ad,” Kate Kaye, a senior reporter  for Advertising  Age who covered  the digital  political space from 2006 to 2012 for Click-Z. “That’s not the way it looks, really. We’re talking  about large audiences-these ads often aim at hundreds of thousands of people who  fit in a certain category, using various  technologies  to send a message that might incorporate whether this audience cares about  the environment and, say, lives in a certain state or region.

“Sure, the messages-the ads-are being targeted using technology, it’s not a person doing that,” Kaye continues. “But the actual ad creative-the display ad or video ad­ there actually has to be a person designing it. For the most part, somebody has to sit down and create the Obama for dog lovers ad, or whatever.”

“Everyone wants to focus on data, but we have more data than we know what to do with now,” Beach, of Targeted Victory, says. “There can be more data, and there can be more data integration, but what we need is to create a message that can hit those data points. That’s what these campaigns need to be rebuilt around.”

Beach adds that it was the same for the Obama team. “They had more than us-but they needed more actually to do the work,” Beach says. “They also think that they had more data than they did content, still. This is a group of people who were making 10 videos a day, on YouTube!”

Even if each message needn’t be customized to meet each family’s or individual’s tastes, data-driven  customizations  will be more plentiful, he predicts, and that will take more creative talent working harder  than ever. More messages, more quickly created and deployed, will be the name of the game in Election 2016. “You’ll need more. More creative people, more production people-more everything.” Beach says that an ad will be put out and tested and replaced overnight if the online feedback calls for it.

“It will be a totally different timeline, because, with the feedback loop, you’re no longer running an ad for two weeks, and going out with a poll to see if it works,” Beach says. “In 2016, if that ad’s no good, campaigns will stop it that very night-and put out ad number two. In 2012, neither side had the infrastructure to do that.”  He comments that each may have done a “one off” but neither could make it standard practice.


Targeted Victory Featured in TechTarget Article: Data Management Platform Adds Analytics for Digital Marketers

Online marketers and publishers are turning to emerging data management platforms to go beyond mere personalization and extract more revenue from website visits.

You could call it the “big data-ization” of digital media buying and banner ad trafficking, but it is much more than that, say officials at Lotame Solutions Inc., the 7-year-old provider of Crowd Control, a unified data management platform that collects, unifies and analyzes site-visit data to create and enable real-time personalization for individual visitors.

Users of Crowd Control are able to leverage the more complete picture of a site visitor’s context to serve ads that could lead to more actionable results.

Digital advertising agency Targeted Victory in Alexandria, Va., runs Crowd Control for clients that include the Republican National Committee and many other GOP-related candidates and organizations. Working from a database with information about all the registered voters in the U.S., Targeted Victory uses the data management platform to turn site visits into votes or other actions, such as donations and volunteering.

Michael Beach, who co-founded Targeted Victory four years ago, has found that beyond creating those actions, Crowd Control has the potential to change his business to deliver even more value to clients trying to reach particular individuals.

More data produces need for more content

“The data obviously is really extremely valuable in terms of just being able to narrow your targeting,” Beach said — and that, he added, is going to translate into increased demand for content or advertising that can be delivered. “So, if we had 10 people making ads in the creative process before, we are going to have 50 people,” he said. “All these organizations are going to be building up their creative capacity.”

This article is excerpted from TechTarget. Click here to view the full article. 

Targeted Victory is Hiring

Now that the dust has settled and campaigns and organizations are beginning to gear up for 2014 and beyond, we are looking to expand our team here at Targeted Victory.

Targeted Victory is seeking experienced professionals and individuals who have an interest in crafting and executing digital strategies and who also have a passion for politics along with the appropriate experience. Listed below are the specific positions we are looking to fill and their requirements.

We are also always looking for interns and offer a paid internship program.

Targeted Victory in the News: Real-Time Media Buying in the 2012 Election

Real-time media buying is a powerful new tool for campaigns. Our co-founder Michael Beach and TubeMogul CEO Brett Wilson wrote a new op-ed from MediaPost on the impact of real-time media buying in the 2012 election. Campaigns can shift their content and messaging immediately through real-time media buying and target voters based on different demographics such as geographic location, browsing history or age. For example, campaigns can select online advertisements for supporters that encourage them to volunteer, while simultaneously distributing online advertisements about job creation to voters that live in cities with high unemployment. Real-time media buying offers campaigns flexibility and adaptability that has not been seen in previous elections.

Targeted Victory Featured in Frontline Special “The Digital Campaign”

Watch the full special here.

Targeted Victory was featured in a new Frontline special called The Digital Campaign.  The program looked at how the Presidential candidates are using digital to target and persuade voters. Frontline visited the Mitt Romney campaign headquarters in Boston and our office in Alexandria over the summer. Our co-founder and digital director for the Romney campaign Zac Moffatt explained to Frontline correspondent Hari Sreenivasan the importance of digital in the 2012 election.

For the Romney campaign, what we have determined [is] that if we only rely on national television, we will lose this election. This is the first time in presidential history that people take dollars out of television and move it online.  And so digital becomes a persuasion-mobilization effort, as opposed to historically just being list-building and fundraising.

Both Presidential campaigns have placed more emphasis on digital as it becomes a bigger part of our everyday lives. More voters are now spending a majority of their time online compared to watching TV or reading print media. These “off the grid” voters will determine the result of the election. Moffatt defined what makes a person an “off the grid” voter:

We define them by this term of people who we call time-shifters, people who don’t watch live television anymore.  Other than sports, they kind of─ they choose to live their lives on demand… They’re choosing when they consume their content, so that’s the big differential for them.

Instead of investing in television advertisements, the Presidential campaigns must focus on reaching “off the grid” voters through different digital mediums including: email, social media and online advertising.

Our study with SAY Media found that one third of voters are going “off the grid” and no longer watching live TV.

One way the Presidential campaigns are reaching “off the grid” voters is through new data collection software. The campaigns can use this software to select specific advertisements based on a person’s interests. Our co-founder Michael Beach explained how campaigns can target voters with specific types of information with tools such as Lotame‘s Crowd Control:

So you first run geographic.  It’s kind of your initial way to narrow down an audience.  And here, you know, we’re just going to run to Virginia… And then after that, it’s starting to get into what kind of medium are you trying to run.  Are you trying to reach people on desktop?  Are you trying to reach people on mobile, reach people on tablets?  And then that’s starting to get into demographic information to kind of narrow your target further.

The Romney campaign can use tools including Lotame‘s Crowd Control to target online advertisements based on demographics specific to different voters.

By using targeted online advertising, the Presidential campaigns can collect data on a voter’s interests and select the advertisement that corresponds to their interests. Not only can online advertisements be customized based on a voter’s interests, but also on the advertisement’s objective. Beach explained the importance of selecting an effective call to action:

There are a lot of data points available.  The challenge is for online to be effective for a campaign, it has to scale…But I think the idea is to definitely cut off as much waste as you can, and then really figure out the top objective of the ad, whether it’s to─ like you said, to mobilize or it’s just to persuade.

The digital campaign is an important part of the current election cycle and will continue to play a significant role in the future. More voters are going “off the grid” and the Presidential campaigns are investing more of their resources into digital instead of traditional TV and print advertisements.  Digital allows the Presidential campaigns to use new technology as a way to target people based on their interests and encourage them to volunteer, donate or attend campaign events. Thanks to digital, the Presidential campaigns are reaching voters more effectively and efficiently.

Targeted Victory Integrates Facebook into Audience Targeting Platform

ALEXANDRIA, VA, October 22nd, 2012- Targeted Victory, the leading political digital marketing firm, announced today that Facebook advertising will now be fully integrated with its industry-leading Audience Targeting Platform (ATP).

Targeted Victory and the Romney campaign were among the first to leverage the Facebook Exchange with their cutting-edge ATP advertising. The result is highly targeted advertising that incorporates offline political and consumer data collected by Targeted Victory to give clients the ability to send relevant messages to voters. Targeted Victory’s ATP advertising combines the voter registration file, remarketing, and survey data for the most innovative and efficient targeting in the political market today.

The integration of Targeted Victory’s ATP with the Facebook Exchange will revolutionize the client’s capacity to effectively serve ads within Facebook.

About Targeted Victory
Targeted Victory (TV) is a leader in online advertising, mobile communications, social networking, and integrated data management for political candidates and causes. Along with our technology services, we provide comprehensive web design and development services and strategic campaign management. Targeted Victory offers services in four core areas: mobile communication, online advertising, new media planning and integrated data management. We provide all of our clients with a custom strategy to best achieve their organization’s goals, incorporating a combination of these core services and others that fit your needs. For more information, please visit: www.targetedvictory.com.

Targeted Victory and YuMe Partner Together for Innovative Video Advertisement Targeting and Serving

ALEXANDRIA, VA, October 18th, 2012– Today, Targeted Victory announced that they are forming a strategic partnership with YuMe in order to integrate Targeted Victory’s industry-leading Audience Targeting Platform (ATP) with YuMe’s innovative video advertising platform.

Targeted Victory specializes in strategic data collection and management for political candidates and groups across the country and will work with YuMe to integrate its ATP data—which combines the voter registration file, remarketing and survey data—into YuMe’s expansive network and advertising platform in order to reach millions of online users per day, efficiently and effectively.  YuMe is one of Targeted Victory’s primary advertising partners and will continue to be as it delivers innovative interactive digital video ads to ATP audiences.

“We are excited to be working with Targeted Victory to reach massive scale audiences with their ATP data,” said Scot McLernon, CRO of YuMe. “The Connected Audience Network enables TV brand advertisers to reach TV scale audiences across multiple digital video screens and Targeted Victory political advertisers have the same goals as any major brand advertiser.”

“The methods used for political advertising are advancing.  Targeted Victory is at the forefront of this shift and is thrilled to have a partner in YuMe,” said Michael Beach, Co-Founder of Targeted Victory.

About Targeted Victory
Targeted Victory (TV) is a leader in online advertising, mobile communications, social networking, and integrated data management for political candidates and causes. Along with our technology services, we provide comprehensive web design and development services and strategic campaign management. Targeted Victory offers services in four core areas: mobile communication, online advertising, new media planning and integrated data management. We provide all of our clients with a custom strategy to best achieve their organization’s goals, incorporating a combination of these core services and others that fit your needs. For more information, please visit: www.targetedvictory.com

Targeted Victory in the News: Geo-Targeting in Advertisements

Geo-targeting is helping campaigns reach voters online. This technology allows campaigns to use different advertisements based on specific demographics including: gender, age, zip code and interests. In a new article from The Hill, our-co founder Michael Beach explains the importance of geo-targeting for campaigns:

The main driver of official dollars is coming from that…persuasion has moved online because eyeballs have moved online.

By using geo-targeting, campaigns can customize  the content and location of online advertisements that work for each voter. They can also count the number of clicks each ad receives and the length of time voters are watching different campaign videos. As more voters rely on digital as an important source of information, geo-targeting is becoming an effective persuasion tool for campaigns.

TubeMogul and Targeted Victory Partner Together for Targeted Real-Time Video Advertising

ALEXANDRIA, VA, October 17th, 2012—Premier digital marketing agency Targeted Victory announced today that they are forming a strategic partnership with TubeMogul to leverage and integrate TubeMogul’s media buying platform for video advertising units into Targeted Victory’s industry-leading Audience Targeting Platform (ATP).

Continuing the initial success of the past several months, Targeted Victory will leverage TubeMogul’s platform to buy video ads in real-time as the election gets closer.

This successful partnership is largely due to TubeMogul’s implementation of the industry leading, Audience Targeting Platform (ATP), which was founded by Targeted Victory.  ATP combines voter registration file, remarketing and survey data in order to reach millions of online users per day.

“In an election where anything can change at any time, leveraging TubeMogul’s platform with our ATP data allows Targeted Victory to harness the persuasive power of video effectively by not only getting campaigns live in a matter of minutes, but also constantly adjusting our targeting based on real-time surveys and other data,” says Michael Beach, Co-Founder of Targeted Victory. “This is a natural outgrowth of our partnership with Lotame and others in the space and opens up new possibilities for audience building and targeting.”

Political campaigns are a large growth sector for TubeMogul, with strategists jumping at the chance to combine the video across screens with the simplicity and precision real-time buying makes possible. As always, TubeMogul offers buyers total control over every aspect of a buy, from which audiences are reached to the exact sites and regions where an ad is running based on real-time data.

The results let marketers maximize the campaign’s effectiveness among key voters. For instance, Targeted Victory can minimize media waste (common in political campaigns) by targeting exclusively moderate swing state voters with localized issue ads, reaching them with a different message than existing supporters, for whom “get out the vote” messaging is likely more appropriate.

“Since the first televised debate, the power of sight, sound and motion to persuade voters is unrivaled, and we are proud our platform is helping top players like Targeted Victory make it more effective in a simple and safe way”, comments Brett Wilson, CEO and Co-Founder of TubeMogul.

About Targeted Victory
Targeted Victory (TV) is a leader in online advertising, mobile communications, social networking, and integrated data management for political candidates and causes. Along with our technology services, we provide comprehensive web design and development services and strategic campaign management. Targeted Victory offers services in four core areas: mobile communication, online advertising, new media planning and integrated data management. We provide all of our clients with a custom strategy to best achieve their organization’s goals, incorporating a combination of these core services and others that fit your needs. For more information, please visit: www.targetedvictory.com

About TubeMogul
TubeMogul is the only video marketing company built for branding. By integrating real-time media buying, ad serving, targeting optimization and brand measurement into its PlayTime platform, TubeMogul simplifies the delivery of video ads and maximizes the impact of every dollar spent by brand marketers. Founded in 2006, TubeMogul is based in Emeryville, CA with offices in Toronto, New York, London, Sydney, Detroit, Chicago and Los Angeles.

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