Persuasion is Not Measured by Clicks

Americans love post-election scuttlebutt, and there is no shortage of pundits eager to fill the demand. The marketing community in particular enjoys dissecting major elections, assessing what worked and what did not to see if there are implications for their brand.

One takeaway from the 2012 election that made the rounds recently is that the Obama for America outspent Romney for President on display advertising. While this is interesting, marketers could draw the wrong conclusions from this data.

President Obama won the election for many reasons, but display ads were not likely a major contributor. Display is a great medium, but it is typically direct-response oriented, where success is measured by clicks from viewers who are already motivated to act. While this has its place in promoting specific actions like voter turnout, petition gathering and fundraising, banner ads are far less effective at shifting a viewer’s perception on a issue, let alone persuading an undecided voter.

When it comes to persuading the undecided, there is good reason television advertising dominates. Few other mediums can capture the emotion and story-telling ability of live video. Some ads are so powerful that they become synonymous with the campaign itself, such as Lyndon Johnson’s “Daisy” ad in 1964, which warned of a nuclear winter, or Ronald Reagan’s iconic “Morning in America” in 1984. In the 2012 election, TV advertising represented nearly $1 billion of spending on behalf of the candidates, or about half of the total amount funds raised.

In-stream video advertising, the most analogous digital medium to television, also garnered high budgets during the election. Video — particularly programmatic buying of video where marketers retain control over every aspect of a buy — allows marketers to repurpose existing television ads, pinpoint specific districts, control where ads are running and optimize in real-time based on which ads perform best. Reporting in video is particularly robust, letting campaigns move beyond clicks to measure engagement. For instance, campaigns can tell how long an ad maintained user’s attention, which provides insights as to where the message worked or fell flat.

The results are a powerful electioneering medium that display cannot match. As Forrester stated in a recent report, video is similar to TV because it offers the ability “to go above and beyond ‘static’ display in communicating brand messages, making it a medium that marketers pay attention to.” According to our research, video easily beats display at getting viewers to remember an ad’s message, with lift in recall averaging 8.3% compared to between 1.8% and 2.4% for banner ads. This difference is poised to increase in the next few years, according to Forrester – half of the marketers they interviewed believe online video will get more effective over time, while 66% of marketers believe display will become less effective.

In the 2012 election, it was clear early on that the support of the undecided “swing” voting bloc (which overwhelmingly supported Obama in 2008) would require the most courting by candidates. With this in mind, Mitt Romney for President, along with Targeted Victory focused on persuading voters in swing states during the election, and video offered the best format to do that, representing about 70% of Mitt Romney’s spend on persuasion advertising. While the results were encouraging for future campaigns, ultimately they did not make the difference. But we are clear on one thing: it was not getting outspent in display that determined the election outcome.

It is revealing to look at some of the creative of actual display ads from the election. The majority from both campaigns were clearly designed to either help in fundraising (getting people into an email list) or increasing turnout among existing voters.

But existing voters are only a piece of the puzzle. If elections were about clicks, search ads would be the hottest thing in political marketing.

Michael Beach is Co-Founder of top political agency Targeted Victory

Keith Eadie is VP of Marketing at TubeMogul

 

This article originally appeared in Media Post. Click here to view the article online.  

Successes of the Romney and Republican Digital Efforts in 2012

Over the next couple of months I will share my perspective on the successes of the Romney and Republican digital efforts in 2012 and the lessons we learnt along the way. However, in order to have that conversation I think it is important to share some thoughts and key top lines of the campaign so people have context for the period of the campaign post May 1 to November 6th.

Elections are zero-sum games, but digital is not. There can be a tendency for people to determine that when you lose, there were no successes and that all the ideas were bad. It is imperative that we as a party understand that we have an opportunity to continue to grow if we fully capitalize on the achievements and time invested over the last two years.

In the past week the Republican National Committee (RNC) began incorporating the information collected as part of its Joint Fundraising Committee with Romney for President (RFP) into its direct marketing efforts.  The campaign provided to the RNC more than 1,000,000+ online donor contacts with email addresses and over 2,200,000 active new emails. The donor file alone represents a digital community that contributed over $100 million in 2012.

This community, built in just over 5 months, represents a 1,000% increase in the donor base that the RNC digital effort produced for all of the 2010 cycle.  Had RFP had the ability to incorporate this asset on the day of the Supreme Court Ruling on the Healthcare Mandate the Romney campaign would have been able to raise at least $15 million more on that day alone.  Imagine the impact that $15 million in primary dollars in late June could have had on the campaign’s ability to respond to the Obama campaign – not to mention the tens of millions more that we would have been able to raise over the subsequent months. This is just one example of how assets generated over the past two years could be harnessed to build infrastructure to last beyond single cycles.

Online Fundraising:

  • Due to the planning and execution of the RNC, especially its email marketing and digital team, RFP was able to immediately combine the two digital efforts and process, from non max out donors, over $182M between May 1 – November online with 96% of donations being $250 or less
  • Together with the RNC we raised over $65 million online in October – the most successful online fundraising month in the history of Republican politics and $100 million in the last 60 days.

Staffing:

  • We came out of the primary with a staff of 14 and were immediately given the resources to grow to over 140 including non political staff from technology companies across America. We achieved this growth in less than 60 days.
  • Our core development team (Developers, Project Managers, Quality Assurance, Network Operations, etc) grew to 55+ and they oversaw over 2 dozen major development projects in 6 months – producing over 35,000+ hours of development
  • To make up for our limited time frame we worked with the best minds in Silicon Valley to catch up with the Democrats. Read the article: http://tcrn.ch/NQyTVx
  • RFP worked with over 50 of the top digital service providers ranging from Lotame to Piryx to Eventbrite to ThisMoment to Optimizely to Google to Keystone and beyond.

Social Media:

  • On the social media front we grew our Facebook community by over 10.4 million between May 1 – November (almost double the growth Obama experienced during this period) to reach a total of 12 million+ with an additional 5.1 million for Paul Ryan (more than Obama experienced in the comparable time and almost 10 times larger than Vice President’s Biden’s page today after 2 general elections).
  • On Twitter we created a community of over 1.7 million for Mitt Romney and 540,000 for Paul Ryan.
  • From January 1st, 2012 to November 6th, 2012, there were 3,417 posts by Mitt Romney on Facebook. These posts garnered 5,381,043 comments, 69,109,430 likes, and 3,999,954 shares for a total of 78,490,427 engagements.
  • Through the final 90+ days we had engagement rates on our Facebook page over 30 – 40% vs an Obama page that averaged 5 – 9 %.

Site Traffic, Store and RSVP Ticketing System 

  • We built out infrastructure that was able to handle over 38M site visitors in less than 6 months
  • We built a customized RSVP / ticketing solution with EventBrite that processed over 1 million RSVP’s between July and November and produced almost 500,000 organic unique emails to the RNC for the future.
  • We built a comprehensive online store which launched in June and sold over 900,000 items, as well as pop up stores at every major Romney event around the country that leveraged Square technology.  At the Convention we did over $700,000 of sales and ultimately sold an item to over 5% of all Convention attendees.

Online advertising:

  • On online advertising we delivered over 32 billion impressions over the course of the campaign and generated more than 55 million clicks on various ad units.
  • We had over 676 million views of our various online video advertising content which produced an engagement time of over 471 years.

Targeted Victory in the News: Personalized Online Advertising

Campaigns are customizing online advertisements to target particular types of voters. Thanks to technology such as pre-roll video and voter-file online ad targeting, campaigns can run different ads based on different demographics. Our co-founder Michael Beach explains in a new article from Roll Call:

“The game-changer this cycle is that online is a persuasion vehicle. I think that will be second nature to people next cycle.”

Personalized online advertising has now emerged as an effective persuasion method for campaigns. As more voters watch online video, campaigns are utilizing new techniques to target specific groups of voters. This targeting enables campaigns to maximize the effectiveness of their message and reach voters who may not be tuning into traditional media.

ClickZ: Romney Ad Firm Partners for Big Data on Hispanics

In a new article by ClickZ published yesterday, Targeted Victory and Pulpo Media announced a new advertising program designed to increase communication and engagement among Hispanic voters. Hispanics are considered an important swing vote in the upcoming 2012 election and our new solution is designed to help Hispanics become more aware of GOP candidates and policies through online targeting and digital media.

Click here to read the article.

Targeted Victory and Pulpo Media Deliver Advanced Online Targeting to Engage Hispanic Voters for GOP Races

Alexandria, VA and Berkeley, CA, April 23, 2012  — Today, Targeted Victory and Pulpo Media announced a combined advertising solution to better target and engage U.S. Hispanic voters for GOP candidates in the 2012 elections.

Targeted Victory delivers online advertising and data integration management expertise for top GOP political candidates and causes—including Romney for President. Targeted Victory has partnered exclusively with Pulpo Media, the nation’s leading online Hispanic audience targeting company, to deliver smarter targeting and engagement of Hispanic voters.

“Pulpo Media’s leading online Hispanic reach and proprietary targeting capabilities, in conjunction with Targeted Victory’s deep data and electoral focus equips campaigns to ideally reach and personally connect with Latino voters.’” says David Frontera, Director of Government Initiatives for Pulpo Media.
As Hispanic voters continue to shape the face of American politics with more than half the U.S. population growth, the Latino community is considered to be the swing vote that is most crucial to win for major 2012 GOP races including Mitt Romney for President.

“The margin of victory in the 2012 election is going to be razor thin and we need to provide our clients with every strategic advantage possible.  When we set out to put our plan together for this cycle finding a way to get our message in front of Hispanic voters online was right there at the top. ‘” says Michael Beach, Co-Founder of Targeted Victory

The changing media landscape is impacting how media is consumed, and Hispanics are no exception to this trend. Online Hispanics are known to be early technology adopters, heavy users of social media and influencers of offline Hispanics. The online space is particularly important to target and relevantly communicate with this highly-fragmented and diverse audience on a wide array of political interests and issues.

About Targeted Victory

Targeted Victory (TV) is a leader in online advertising, mobile communications, social networking, and integrated data management for political candidates and causes. Along with our technology services, we provide comprehensive web design and development services and strategic campaign management. Targeted Victory offers services in four core areas: mobile communication, online advertising, new media planning and integrated data management. We provide all of our clients with a custom strategy to best achieve their organizations goals, incorporating a combination of these core services and others that fit your needs. For more information, please visit: http://www.targetedvictory.com.

About Pulpo Media

Pulpo Media is a leading online Hispanic audience targeting company that offer advertisers online media as well as a proprietary technology platform, to efficiently and individually engage Hispanics across the web. Pulpo is ranked by comScore Media Metrix as the No. 2 Hispanic online media provider in the U.S., and rated by Quantcast as the No.1 online media provider in Spain and Latin America.

The executive team and investor backers behind Pulpo Media combined have a proven record of building successful online media companies such as: AOL, Apple, Doubleclick, Facebook, Google, IAC/Ask, Lowermybills, Shopzilla, Turn, and Yahoo. Headquartered in Berkeley, CA. with offices in Latin America and Spain, Pulpo Media is privately held. Learn more at http://www.Pulpomedia.com.

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Campaigns and Elections: Targeting the unreachable voter online

Campaigns and Elections interviewed Targeted Victory co-founder Michael Beach about the increased importance of digital media and why campaigns are focusing on reaching out to voters through online targeting. As fewer people rely on traditional forms of media such as TV and print media, campaigns can use online targeting to communicate with unreachable voters and increase awareness about the candidate’s positions and key messages.

Take a look at the article here and tell us what you think.

USA Today: Online political ads aimed at specific audience

Targeted Victory was featured in a new article from USA Today yesterday about the changing nature of campaign advertising. Political campaigns, such as the candidates running for the 2012 presidential race, are increasing their usage of online advertising to target specific audiences by using “cookie trails,” ZIP codes, search engine terms and locating mobile devices in certain areas.

Check out the article and tell us what you think.

 

Business Insider: Mitt Romney Is Watching Your Web Browsing History

On Monday, Targeted Victory was mentioned in this article by Business Insider examining how the Romney campaign is customizing online advertisements for specific groups of voters based on their interests and interactions with other people.  By using these aspects, the Romney campaign can customize messages and target specific demographics with different online ads.

Check out the article and tell us what you think.

The New York Times: As Viewing Habits Change, Political Ads Adapt

New York Times

Targeted Victory co-founder and current Digital Director for the Romney campaign Zac Moffatt and senior political analyst Ryan Meerstein are featured in a new article by the New York Times highlighting how political campaigns are adopting to audience viewing habits online. By using analytics and poll results, campaigns including Mitt Romney’s can create new advertisements that reach out to specific audiences and form new messages more likely to resonate with viewers.

Take a look at the new article and tell us what you think.

Real Clear Politics: How to Influence a Billionaire for Less Than a Dollar

Yesterday, Real Clear Politics posted a brief article about how political campaigns are using online advertising on search engines, such as Google, to reach out to voters in different demographics and receive donations.  As the election gets closer, search advertising will play a big role for campaigns, especially for fundraising. To examine this concept more extensively, Real Clear Politics turned to Targeted Victory co-founder and current Digital Director for the Romney campaign Zac Moffatt.

Take a look at the article and tell us what you think.

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